Eriez Expands Service and Repair Center
BY AsphaltPro Staff
Eriez, Erie, Pennsylvania, has invested millions into spare parts inventory within its recently expanded service and repair center, according to John Klinge, Eriez director of strategic sales-aftermarket. Klinge explained that Eriez stocks parts that integrate with Eriez equipment as well as competitors’ products.
He said, “We maintain a balance of stock components—such as motors, reducers, bearings and plastic chain belts—which are applicable to most standard equipment, as well as custom parts for Eriez state-of-art products specially designed to meet a customer’s specific application requirements.”
While Eriez can ship parts quickly, sometimes next-day, the company’s service team encourages customers to be proactive to ensure they maintain optimum productivity. “We always suggest that customers keep a supply of wear parts and highly customized components on-hand,” said Klinge.
The Eriez Service and Repair Center is located at the company’s Wager Road plant near its corporate headquarters in Erie. In addition to spare parts, Eriez’ Service and Repair Center offers a 24/7 service hotline, on-site field service equipment remanufacturing and full “as new” warranties.